Set Up Your Mailing Suite Profile
Read this before sending your first email, as this setup is required to unlock core Oomiji functionality and is completed only once.
Setting up the Mailing Suite Profile consists of three required steps: 1) Domain Name Verification 2) Email Verification and 3) Mark Email as Default. All three steps are required for all accounts and must be completed before any emails can be sent from Oomiji.
Until setup is complete, the default sending address will display as oomiji-dev@digitalavenues.com. If you see this address in the sending email field, it means the Mailing Suite setup has not been finished. You will be able to send a test email, but you will not be able to send an actual mailing.
To start, the Mailing Suite Profile is configured from your user profile settings. To access it,
- Go to your profile in the upper right corner of the platform.
- Click your name.
- Select Mailing Suite Profile from the dropdown menu.
Domain Name Verification
Domain Name Verification confirms that you are authorized to send emails from your domain through Oomiji. The process for adding DNS records depends on where your domain is registered. (Assistance from an IT department or website developer may be required.)
Here are Knowledge Base links on this topic for common domain providers:
To verify your domain name:
- Enter your root domain only (e.g. yourdomainname.com). Do not include http://, https://, or www.
- Add DNS records to your domain (1 TXT record & 3 CNAME records)
- Use the exact values provided by Oomiji
Adding these records allows your customers’ email services to recognize and accept emails sent from Oomiji, helping ensure messages are delivered rather than flagged as spam.
DNS changes may take 48 to 72 hours to propagate but you can return to the Mailing Suite Profile to check the status.
Once verified, the status changes from Pending to Success.
If the status has not changed to Success after 72 hours, first confirm with your DNS provider that the records were added correctly. You can also verify the changes have propagated using a free DNS checker tool such as whatsmydns.net. If both check out and the status remains Pending, contact Oomiji support.
Email Verification
Email Verification confirms that you have access to the email addresses you plan to use to send emails from Oomiji. The email address used to set up your account does not need to be the same address you use for sending.
We recommend using a dedicated mailbox for marketing emails, such as news@yourdomainname.com, rather than an individual's personal inbox. This makes it easier to manage the automated replies you may receive during email sends, including out-of-office responses and notifications that an email address has changed.
For each email address, enter:
- From name
- From email address
- Reply-to email address
Then click Add Email Identity. The confirmation email from Amazon Web Services typically arrives within minutes, though delivery time may vary. You can continue other tasks in the meantime and return to verify. This verification link expires after 24 hours. Once you verify via the email, your Mailing Suite Profile page will update with a success message.
If your verification link has expired before you clicked it, delete the email entry and re-add it. This will trigger a new verification email.
Mark Email as Default
After verifying your email address, you must return to the Mailing Suite Profile and set it as the default before you can create or send any emails. This applies even if you only added one address, it must be explicitly selected as the default.
To set your default sending address:
- Return to the Mailing Suite Profile.
- Locate your verified email address in the list.
- Click the overflow menu (3 dots)
- Select it as your default sending address.
If you plan to use multiple sending addresses for different types of mailings, you will need to return here and update the default each time before creating a new email.