Creating and Managing Users

Admin Account

The admin account has additional privileges that subsequent users cannot be given:

• Managing the mailing suite profile.
• Creating and managing additional users on the account.

Non-admin users can access all platform features except managing the mailing suite profile and creating or managing other users.

Creating Additional Users

Additional users can be added to provide access to other members of your team.

To create a user:

1. Go to your profile in the upper right-hand corner.
2. Click View/Create User.
3. Click + Create User.
4. Enter the user's First Name, Last Name, and Email address.
5. Enter a temporary password and confirm it. (The user will be prompted to change this password after their first login.) 
6. Click Create User.

The user will receive a welcome email containing their login name and the temporary password you created. They must click the link in the email and change the temporary password to complete account setup.

Tip: The welcome email is sent immediately. If the user does not receive it, have them check their spam or junk folder. You can also resend the invitation from the user management page (see User Status below).

Security note: Because the admin sets the initial password, instruct the user to change it immediately upon first login.

User Status

The user management page displays a list of all users on the account along with their current status.

User statuses include:

• Pending Verification: shown for users who have not completed account setup. You can resend the verification email by clicking the overflow menu (3 dots) to the right of the desired user.

• Active: shown when the user has set up their account.

Disabling or Deleting Users

User access can be managed after creation. Oomiji provides two options: temporarily disabling a user or permanently deleting them.

To temporarily disable a user:

1. Move the ACTIVE account status slider to the off position (left).
2. A green confirmation message will appear: "User has been successfully deactivated."

The disabled user will be unable to log in while their account is in this state.

To re-enable a disabled user:

1. Move the slider back to the on position (right).
2. A green confirmation message will appear: "User has been successfully activated."

The user can log in again without needing to re-verify their account.

To permanently remove a user:

1. Click the three-dot menu next to the user.
2. Select Delete.