How to resend a newsletter to the people that didn't open it
In order to resend a newsletter to the people that did not open it when it was sent out, you need to create a Reminder List. Once a Reminder List is created, all contacts who did not open the newsletter are automatically added to that list (you don't need to add anyone manually).
- Go to the newsletter's mailing report (Engage section - view sent campaigns)
- Click on the 3 dots next to the "Date Sent" column
- Click "Reports" to generate the report
- Click the "Reminder List" button (top left) and select "Add to mailing list"
- A "Create Mailing List" pop-up box will appear, and you need to enter the list name (ex: 2024-10 Newsletter Reminder List). Then, click "Create"
- You'll see a message that says your mailing list has been saved successfully
- Go back to the "Manage Mailing Suite" page by clicking on the Engage section title at the top and go to View and Modify Mailing Templates (under the Manage Mailing Templates sub-section)
- Click on the 3 dots next to the newsletter you wish to resend and click "Send Campaign"
- Enter the Campaign Name (under Create Campaign) and click "Select contacts from mailing lists"
- in the Select Mailing List drop down menu, select the newsletter reminder list that you created previously (ex: 2024-10 Newsletter Reminder List) - leave everything else as it is
- Under "Campaign Schedule Type" - select whether you want to send campaign immediately or schedule later