Overview: How Your Oomiji Site Is Organized
Oomiji is organized around a simple idea: every meaningful interaction starts with a person and builds outward from there.
The platform is divided into five primary sections, shown as tabs in the main navigation / toolbar. Your Knowledge Base is also there. If you need help at any time, click the ? Help button in the toolbar while logged in, or visit help.oomijiapp.com.
Each section serves a distinct purpose with Database acting as the central anchor. If you are new to Oomiji, this structure helps you move from zero data to actionable insight in a logical, repeatable way.
(When you first start, the Dashboard will appear empty. An empty Dashboard simply means no activity has occurred yet. It is a reflection of usage, not a setup issue. Data appears as you begin using the features of the Database, Growth, Insights, Interaction and Satisfaction sections and becomes more informative over time as activity increases. )
Section Overview:
- Database
- Every contact record represents a real person. An email address is required for each contact because it is the unique identifier. This ensures that growth, engagement, and measurement all reference the same source of truth.
- Growth
- This section is used to create landing pages designed to collect signups. Landing pages can be hosted directly on Oomiji or embedded into an external website using provided HTML code. Every signup automatically creates a new contact; no manual syncing is required.
- Insights
- Here, you create Conversations, Oomiji's term for short surveys designed to capture insight directly from your audience.
- Short Conversations increase completion rates and produce cleaner, more reliable data (we recommend 1-2 questions). Responses are tied back to individual contact records, allowing you to understand not just what was said, but who said it.
- Interaction
- In the communication center of Oomiji, you can send emails, manage mailing lists and communicate directly with your contacts. Whether you are reaching out to your full list or a specific group, communication is always grounded in the same contact data that powers the rest of the platform.
- Satisfaction
- This section is where you collect satisfaction data, track sentiment over time and further understand customer, client, or alumni experience. Satisfaction exists to help you see patterns that are difficult to detect through anecdotal feedback alone.
For information on managing user roles and permissions, see the article Creating and Managing Users.